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product·Account·2 min read

Change your account email address

How to update the email you use to sign in to Influki.

Last updated: May 14, 2026

Quick steps

  1. 1

    Open Account → Profile

    Click your avatar in the top right.

  2. 2

    Click Change email

    Enter the new address and your password.

  3. 3

    Verify

    Click the link we send to the new address within 24 hours.

You can change the email address on your Influki account at any time. This is the email you sign in with — it's separate from the business email Kiki uses to talk to brands.

How to change it

  1. Go to Account → Profile.
  2. Click Change email.
  3. Enter the new address and your current password.
  4. We'll send a verification link to the new address.
  5. Click the link within 24 hours.

Until you verify, sign-in keeps working with the old address.

What about my brand-facing email?

That's your business email connected in Settings → Integrations. Changing your sign-in email does not affect it. To change the address Kiki sends from, disconnect and reconnect with the new account.

I lost access to the old email

Reach out to support@influki.io from the new address with proof of account ownership (last invoice, connected social handle).

Related questions

No. Only your sign-in address changes.

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